7+1 Reliable Ways to Earn Customer Trust in the Service Industry

“It takes a betrayal before you realise the real currency in the world ain’t money, it’s TRUST…Cos if you got no trust, then what do you got?”

– Art of the Steal (2013)

TRUST is a currency. It can buy anything. With trust you may have no need for money or gold. Trust can open sealed vaults to the man who holds it. It is trust that makes customers go back every year to pick up the new iPhone.

Trust is a function of two things, who you are and what you can do.

Freelancing 581 – Tools ‘R’ Us

We can do all we want, have the skills and awesome personality but without the right tools, our work would appear shoddy and no one will stick around after that.PERIOD.

A workman is only as good as his tools. A freelancer’s toolchest is an armoury of skill related tools and productivity tools. Lets delve into them shall we?

Freelancing 103- The Personality

So we have looked at the anatomy of the freelancer and we spent the week going over what we can do-what our service can be. Today, we will look at something as critical, if not more critical than knowing what you can do-We will look at your personality as a freelancer.

per·son·al·i·ty

Definition: The traits that define you different from others. Your image people see.

Freelancing 102-The Anatomy of the Freelancer

In Freelancing 101, we discussed freelancing and identified who a freelancer is. We also posed the question;

if everyone has a service they can render, what is my money-making service (what am I good at that people need)?

Answering this question would put you on the path to becoming a freelancer and perhaps even employed.

Now how does one become a freelancer?

But wait, is everyone meant to be a freelancer? 

Freelancing 101 – What is freelancing?

In The Gig Economy-the best thing since sliced bread, we talked about how people (freelancers) take on jobs (gigs) and get paid. 
Today we are going to discuss the basics of freelancing.

The Gig (Freelance) Economy-the best thing since sliced bread.

Sliced bread was a real turning point in human history. No more would man fight over whose share of the bread was bigger or who could take more bread.

All men were once again equal before God…and sliced bread was the best till…